5 Customer Service Lessons From Our Friends at “The Office”

29th July, 2010 - Posted by Jason Cercone - No Comments

When you think of NBC’s hit comedy The Office, you’re normally not drawn to the element of customer service. It’s the colorful characters that capture your attention. Like pun-drunk Regional Manager Michael Scott turning the mid-range paper supply office into his own personal counterproductive improv. Or “there’s-one-in-every-office,” yes-man Dwight Schrute » Read More

My Video Resume

26th July, 2010 - Posted by Jason Cercone - No Comments

The following is my resume in video format. For best viewing, watch this video in full-screen mode. Read More

A Quick Update to Jumpstart Your Monday

26th July, 2010 - Posted by Jason Cercone - No Comments

A SPECIAL THANKS Just wanted to take a couple seconds to update all my readers, followers, and subscribers about what’s been going on over the past week and a half. As you may or may not know, a great deal of my time has been spent with my mother as she recovers at Hamot Medical Center from » Read More

Fighter

20th July, 2010 - Posted by Jason Cercone - No Comments

This Battle Will Be Won… I will never cease to be amazed at how fragile this one life we have on this earth can be…and how quickly things can go from right to tragic in its fleeting moments. Last Thursday, I awoke to two voicemail messages from my Dad stressing the importance of my return phone call. » Read More

4 Signs You Practice ‘Social Media Douchebaggery’

13th July, 2010 - Posted by Jason Cercone - No Comments

*From the famed “Social Media Mastermind” series, found on The Official LinXone Solutions Web Presence Blog. Are You A ‘Social Media Douchebag?’ In preparation for today’s Mastermind session, I decided to hop online and reference a couple search engines to see if there was an official definition for ‘Social Media Douchebaggery’ to support the theory I created » Read More

“The Boss” Goes to That Big Stadium In The Sky

13th July, 2010 - Posted by Jason Cercone - No Comments

Today, as many players prepare for the 2010 All-Star Game, the baseball world was blown away…”blo-blo-blo-blo-blo-blown” away as legendary New York Yankees owner George Steinbrenner passed away from a massive heart attack. Steinbrenner had just turned 80 on the 4th of July. Despite your allegiances and whether you like the Yankees or hate ‘em (there is » Read More

Some New Family Pics

12th July, 2010 - Posted by Jason Cercone - No Comments

A couple new pictures of Jen, Mackenna and I. Special props go to Jen’s sister Kristen for doing a great job taking these photos! Read More

Pittsburgh Penguins 2009-2010 Tribute Video

11th July, 2010 - Posted by Jason Cercone - No Comments

Here’s a little video I put together to cap off the Penguins ‘09-’10 season. Read More

I Invented Social Networking!

15th February, 2010 - Posted by Jason Cercone - 2 Comments

That’s a pretty bold statement, isn’t it? Well, as ludicrous as it sounds, it’s true…sort of. But the purpose here is not to make an ill-advised claim towards the creation of popular social networking sites that millions of people frequent on a daily basis. It’s to prove the power of forward thinking and encourage you to » Read More

Super Bowl Fever: Is That What’s Got Me Up at This Hour?!

7th February, 2010 - Posted by Jason Cercone - No Comments

It’s 3:38am and I’m wide awake. You may be under the impression I’m all fired because it’s Super Bowl Sunday and the Colts and Saints are mere hours away from what could possibly be the most offensive-packed game of all time. And while I am indeed excited, it’s not why I’m up. It’s because I’ve got a newborn » Read More

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