When you think of the former hit NBC comedy The Office, you’re normally not drawn to the element of customer service. After all, this is a sitcom. It’s the colorful characters that capture your attention. Like pun-drunk Regional Manager Michael Scott turning the mid-range paper supply office into his own […]
It should go without saying that you and those under your employ should strive to create the best consumer experience possible for every person who chooses to invest time and money into you. Whether you’re a restaurant, provide goods or services, or offer something that solves a customer’s problem, your […]
Please Proofread Your Posts Before I Loose My Mind… See…doesn’t that sound stupid? Unfortunately, this has been an epidemic that has plagued the Internet since time immemorial: the blatant abuse of the English language in blog posts, tweets, status updates, comments, and more. Loose when you mean lose. Business names […]
Before I get to the point of this commentary, I think some context is needed. I was on my way home from an event last Thursday night. It was 9:45pm and all I wanted was a bowl of cereal. Namely, Golden Grahams. My favorite cereal of all the cereals (yeah, […]