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Evolution Revisited: Episodes 015 & 016 Takeaways, Customer Service Sucks, Episode 018 Preview

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In this installment of Evolution Revisited, I look back on Episodes 015 and 016 and share some of my big takeaways from my conversation with motivational keynote speaker Rachel Sheerin.
 
I’ve also got a story that showcases why customer service standards have plummeted to depths unknown and why you’ll never see me in a department store on Black Friday again.
 
And finally, I’ve got a sneak peek at Episode 018 featuring SEO expert Eric Seropyan. 

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